Yesterday got a phone call from a scotsman. Someone who claimed to be from barclaycard and asked by my date of birth. I said I wouldn't tell a complete stranger my personal info but what was the call actually about. "Barclaycard security" is all he would say and when I said that I needed more info he said goodbye and hung up. I assumed it was a scam.
Today I got a phone call from an indian and the phone call went exactly the same way, except he said that if I wouldnt give him the info I should pop into a Barclays and talk to them. I thought that maybe it was serious - a security problem? Maybe someone in mexico has bought a kitchen with my money? I was busy but I thought I'd better do something.
I walks to the bank - 20 minutes away and they look at me as if I've come from mars, and told me to phone barclaycard.
I walk home and phone barclaycard - the call is of course now costing me money. I get a minutes advert about stuff I do not care about - Barclaycard are charging me to listen to their advert. I get asked to punch in my card number which I do and then am connected to a nice lady in india. She then asks me my number - which... annoys me... deep breath and after telling her I entered it and she tells me she didn't get it. I tell the number a couple of times till she gets it right. This is of course costs me more.
After answering her questions I ask her what's the security problem and she informs me there is no security problem - it's just that I've forgotten to pay her the minimum value (£5) on last months bill (due 2 days ago). I want to give her a piece of my mind but it is of course pointless. So I say thankyou and goodbye.
I go to the barclaycard website to find out about complaining - you can't complain by email without signing up for an online account. So here I am - I'm wasting more time writing this blog.
I hate hate hate Barclaycard which is why I now only use it very occassionally. I always pay it off every time I do use it - except when I forget and now - for a bill of £200 they start harrassing me - and lie by telling me it's a security problem with my card.
Aaahhhh... now I've told my little story I can pay their !*&$£% little bill and get on with my life.
Seems to me that I'm not the only one who has problems with Barclays.
So another tip to save the world from global warming - don't burn coal - when you're cold throw another banker on the fire.